Exchanges are accepted within 14 days of receiving the items and need to be approved by us before refund is initiated. If 14 days has been exceeded, unfortunately we are unable to initiate a refund or exchange.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the proof of purchase. Items will only be considered for returns if they have the original tags intact. Items must be free of stains, odors and damage. Items cannot have been washed. Size cannot have been altered.
To initiate a return or exchange, you can contact us at firstname.lastname@example.org
Please reach out first before returning items.
Returns must include note including the following: Full name and order number
NOTE: Sunglasses are store credit ONLY. No refunds on sunglasses. If there is something flawed about with your product please email within 48 hours at email@example.com